Grrrr
On Thursday, I received a threatening letter from the library because I had a couple of seriously overdue interlibrary loan books. I'd had no idea they were overdue, so I made a special trip to campus that afternoon to avoid being billed and to get my record unblocked. Earlier today, I checked out some books from the library with no problems, so I thought it was all taken care of. But when I got home and tried to make the first of nine new ILL requests, I got a message saying my account was still blocked. And the library closed at 4:45 today (they make no effort to pretend that people come here to learn, since half the students are clearly here for either the hockey or the fishing), so I can't call and get it unblocked until Monday. Crap.
posted by Amber at 6:30 PM
4 Comments:
They're having something weird going on with their system for a while where all the account records are being frozen or something...
You should call and ask about it.
I just looked back at the email I got about that, and it says we'll still be able to make ILL requests via WebPals. So I think it's just my account...but I'll still call on Monday.
I think all BSU record-type departments have lost their brains.
I agree, but I can't complain too loudly anymore because when I called to complain about my record still being blocked this morning, the woman in the ILL office was incredibly nice and fixed the problem immediately.
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